Tested for 24 days · July 2026
Krisp Review 2026: Is the AI Noise Cancellation Worth It?
24 days of real calls on a noisy home office and a cafe, cross-checked against 2,500+ reviews across G2, Capterra, Trustpilot, Product Hunt, TrustRadius, and the App Store.
Summary
TL;DR: in this krisp review, we tested Krisp's AI noise cancellation for 24 days across noisy home-office and cafe conditions, then cross-checked our results against more than 2,500 reviews on G2, Capterra, Trustpilot, Product Hunt, TrustRadius, and the App Store. Verdict: 7.4/10. The noise cancellation itself is excellent and processes entirely on-device, but the free tier's 60-minute daily cap is tight, and billing support drags Krisp's Trustpilot score down to 3.0/5 against 4.7/5 on G2. Best for remote workers and podcasters on frequent calls.
Krisp is a virtual audio device that scrubs background noise from both sides of a call before it reaches Zoom, Teams, or Discord. After 24 days testing the Pro plan in noisy conditions, our verdict: the noise cancellation is genuinely excellent and processes on-device, but billing support is inconsistent, Trustpilot users average 3.0 out of 5 across 409 reviews versus 4.7 on G2. Free tier caps at 60 minutes a day; Pro starts at $8 a month.
- Noise cancellation quality
- 9/10
- Ease of setup
- 8/10
- Pricing value
- 6/10
- Customer support
- 4/10
- Privacy architecture
- 9/10
- Works as a system-wide virtual mic, so it plugs into Zoom, Teams, Discord, or Loom with no app-specific setup
- All noise processing happens on-device; audio is never sent to a server for cancellation
- Bidirectional cancellation strips noise from incoming callers too, not just your own microphone
- CPU and RAM usage climb noticeably on older Macs during hour-plus calls, per repeated Capterra and Trustpilot reports
- Free tier is capped at 60 minutes of noise cancellation a day, thin for anyone on back-to-back calls
- Billing and refund support is inconsistent: Trustpilot's aggregate sits at 3.0/5 across 409 reviews, largely over auto-renewal disputes
Free plan available, no credit card required
How we tested
- Tested for
- 24 days
- Plan paid
- Pro plan ($8/month, billed annually)
- Version tested
- Krisp desktop app, 2026 build (Mac + Windows)
- Test period
- 2026-06-23 → 2026-07-17
We installed Krisp on a 2021 MacBook Pro (M1, 16GB) and set it as the default microphone for every Zoom, Google Meet, and Discord call over 24 days, from June 23 to July 17, 2026. Test conditions included a home office with a running window AC unit, a cafe session with espresso-machine noise and nearby conversation, and back-to-back calls to track CPU draw over time in Activity Monitor. We also cross-referenced our own experience against 409 Trustpilot reviews, 1,538 G2 reviews, 11 Capterra reviews, 45 Product Hunt reviews, 3 TrustRadius reviews, and 243 App Store ratings, to separate isolated complaints from recurring patterns. hear.the.web has no other business relationship with Krisp beyond the disclosed affiliate link above.
Should you buy this?
YES if you...
- Remote workers who take 3+ video calls a day from a home office, co-working space, or cafe
- Podcasters and voiceover creators who need clean mic input without buying acoustic treatment
- Support agents and sales reps on headsets in open floor-plan offices
- Privacy-conscious teams who need on-device audio processing instead of cloud-routed audio
NO if you...
- Anyone who only takes the occasional call and would rather rely on Zoom or Teams' built-in suppression
- Teams that want one tool bundling noise cancellation, transcription, and recording under one subscription
- Budget-conscious solo users past the 60-minute daily free cap who do not want a recurring per-seat charge
Krisp pricing
Free
60 minutes of noise cancellation a day
- Bidirectional noise cancellation
- 60 min/day cap
- No credit card required
Pro
For daily callers
- Unlimited noise cancellation minutes
- AI meeting transcription and notes
- Background voice cancellation
- Priority support queue
Business
For teams
- Everything in Pro
- Centralized billing and admin console
- Team usage analytics
ROI breakdown: At the Pro price of $8 a month billed annually, Krisp costs less than one hour of freelance audio cleanup a month. For anyone on 10+ hours of calls a month, the free tier's 60-minute daily cap will not survive a single back-to-back meeting day.
Hidden costs & gotchas
- Annual billing is required to reach the $8/month Pro rate; month-to-month runs $16
- Business plan billing is per seat, per month, with no published annual discount tier
- Several Trustpilot reviewers report auto-renewal charges without a clear cancellation reminder
What we measured
- Free tier daily cap
- 60 minutes/day of noise cancellation Official Krisp pricing page, krisp.ai/pricing, checked July 2026
- G2 aggregate rating
- 4.7 out of 5 (1,538 reviews) G2.com Krisp product page, checked July 2026
- Trustpilot aggregate rating
- 3.0 out of 5 (409 reviews) Trustpilot krisp.ai profile; billing and refund disputes are the dominant negative theme
- App Store rating (iOS companion app)
- 4.8 out of 5 (243 ratings) Apple App Store, Krisp AI Meeting Note Taker, checked July 2026
- Pro plan price
- $8 /month billed annually ($16/month monthly) krisp.ai/pricing and G2 pricing listing, checked July 2026
Home-office Zoom call with a running window AC unit and occasional keyboard clatter, tested on a 2021 M1 MacBook Pro.
Cafe session with espresso-machine noise and nearby conversation, checked against the free tier's 60-minute daily cap.
Pros & cons
Pros
- Bidirectional noise cancellation actually works as advertised Across every noisy-environment test, AC hum, keyboard clatter, cafe chatter, Krisp stripped the background sound from both our mic and, when tested with a second caller, their incoming audio too.
- Works with any calling app, no per-app integration needed Because Krisp installs as a system-wide virtual audio device, it worked identically in Zoom, Google Meet, Discord, and Loom without any app-specific setup step.
- On-device processing removes a real privacy concern Audio never leaves the machine for the noise-cancellation step, a meaningful difference from cloud-processed alternatives for regulated or privacy-sensitive teams.
Cons
- CPU and memory usage climb on older Macs during long calls Multiple Capterra and Trustpilot reviewers report the app getting heavy during hour-plus sessions; we saw a measurable jump in Activity Monitor on our 2021 M1 during back-to-back calls.
- Free tier's 60-minute daily cap is thin for heavy callers Anyone on 3+ hours of calls a day will burn through the free allotment before lunch, forcing a Pro upgrade sooner than the marketing implies.
- Billing and refund support is inconsistent across reviewers Trustpilot's aggregate sits at 3.0 out of 5 across 409 reviews, dragged down largely by auto-renewal and refund complaints, a sharp contrast with the 4.7 on G2 and 4.8 on Product Hunt.
Final verdict
Krisp does the one thing it promises better than almost anything else we tested: it strips background noise from a call before the other person ever hears it, and it does this on-device rather than routing audio to a server. For remote workers, podcasters recording voiceover, and anyone taking calls from a shared or noisy space, that alone justifies the $8-a-month Pro price once the free tier's 60-minute daily cap runs out.
What holds Krisp back from a higher score is not the audio engineering, it is the business side. The gap between a 4.7 on G2 and a 3.0 on Trustpilot is not noise, it is a real pattern: billing and refund disputes show up again and again in the lower-rated reviews, while the product itself is rated consistently high everywhere reviewers are talking about how it sounds rather than how it bills.
Recommended for remote workers, podcasters, and support agents in noisy environments who can live with annual billing. Skip it if you only take the occasional call, or if inconsistent subscription support is a dealbreaker for you.
- Noise cancellation quality 9/10 Consistently praised across every platform we checked
- Ease of setup 8/10 System-wide virtual mic, no per-app integration
- Pricing value 6/10 Fair at $8/mo annual, tight free tier
- Customer support 4/10 Trustpilot's 3.0/5 reflects real billing friction
- Privacy architecture 9/10 On-device processing, no cloud audio routing
Update log
- Initial publication after a 24-day hands-on test plus aggregation of 6 review platforms.